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FAQ

Installment Loan

  • How much money can I receive from a Best Loans installment loan?

    The amount you're approved for is based on a number of factors, some of which is collected from the information you provide in your original Best Loans application.

    There are also state-mandated loan amount limits. Please visit your State page to view loan Rates & Terms.
  • What are my repayment options?

    You can take advantage of the following repayment options:
    • Installment Payments: You may pay back your loan principal plus accrued fees through a number of scheduled payments made over the loan term.
    • Full Payment: You may pay back your loan in full at any time without any prepayment charges.
    • Early or Partial Payment: You may make an early or partial principal payment on your loan at any time with no prepayment penalties. 
  • What is an Installment Loan?

    An Installment Loan is a loan that is paid back through a series of payments.
  • What is the finance charge?

    If you currently have an active loan please contact our Customer Support Team via email at cs@bestloans.com or by phone at 833.621.9998.

    Please see our Rates & Terms pages be state for more information:

My Profile

  • How do I change my Best Loans password?

    To update your Best Loans password, follow these steps:
    • Log into your NiceLoans! online customer portal account
    • Under "MANAGE ACCOUNT", select "CHANGE PASSWORD"
    • Type in your current and new passwords and select "NEXT". Your password is now updated.
  • How do I update my bank information?

    If you currently have an active Flex Loan with NiceLoans! please call 833.621.9998 or email cs@bestloans.com

    Please be prepared to fax, text, or email a copy or photo of a voided check or bank statement from your new bank account. Also, if you are submitting a voided check, please do not submit starter checks, as we do not accept these as valid proof of bank information.
  • How do I update my employer information?

    To update your employer information with Best Loans, please call 833.621.9998 or email cs@best loans.com.
  • How do I update my Best Loans customer profile?

    To update your Best Loans account information, please call 833.621.9998 or email cs@bestloan.com.
  • What if I forgot my Best Loans password?

    To reset your Best Loans password, follow these steps:
    • Click the "NEED HELP?" link under the customer login section in the top right corner of the website
    • Select "I FORGOT MY PASSWORD" and fill in your username. Then select "NEXT"
    • Select your preferred communication method and select "NEXT". You will be sent a unique PIN that will allow you to reset your NiceLoans! password.
  • What if I forgot my Best Loans username?

    Please call 833.621.9998 to reset or retrieve your Best Loans username.

    *Hint - Your username may be your email address.

Loan Applications

Missed Payments